7-15 Business Days Global Delivery | 100% Satisfaction Guaranteed
Everything you need to know about shipping, delivery times, and getting your custom pet products.
On all orders over $100 within the USA
We ship to over 100 countries
Carefully packaged to ensure safe arrival
Because each product is custom-made just for you, production time is required before shipping. Please allow the following times for creation:
| Product | Production Time |
|---|---|
| Custom Plush Clone (Original) | 4-6 weeks |
| Custom Plush Clone (Huggable) | 4-6 weeks |
| 3D Pet Desktop Figurine | 3-4 weeks |
| Custom Pet Golf Headcover | 3-4 weeks |
| Custom Pet Pajamas | 1-2 weeks |
| Pet Silhouette Jewelry | 1-2 weeks |
| Custom Pet Portrait | 1-2 weeks |
| Phone Cases & Accessories | 5-7 days |
* Production times are estimates and may vary during peak seasons. Rush production is available for some products.
Once production is complete, your order will be shipped using one of the following methods:
| Shipping Method | Domestic (USA) | International | Cost |
|---|---|---|---|
| Standard Shipping | 5-7 business days | 10-21 business days | Free over $100 |
| Express Shipping | 2-3 business days | 5-10 business days | From $19.99 |
| Priority Shipping | 1-2 business days | 3-7 business days | From $29.99 |
We proudly ship to over 100 countries worldwide including:
International orders may be subject to import duties and taxes, which are determined by your local customs office. These charges are the responsibility of the recipient.
We cannot predict or control these charges. Please contact your local customs office for more information about potential fees.
We work with trusted carriers to ensure your order arrives safely:
Our customer support team is happy to help with any shipping questions.
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